Get Priority from Name

#1

Hi,

In log entries we are getting logs as follows for priority change:
“old_priority”: {
“account_id”: 324911,
“color”: “f9b406”,
“created_at”: “2019-12-11T22:39:46+05:30”,
“description”: “”,
“id”: 68029,
“name”: “P3”,
“order”: 65536,
“schema_version”: 0,
“updated_at”: “2019-12-11T22:39:46+05:30”
},
“new_priority”: {
“account_id”: 324911,
“color”: “555555”,
“created_at”: “2019-12-11T22:39:46+05:30”,
“description”: “”,
“id”: 68030,
“name”: “P4”,
“order”: 2048,
“schema_version”: 0,
“updated_at”: “2019-12-11T22:39:46+05:30”
}
Here we are not getting internal id of the priority. For that we need to use List Priorities REST API . Is there any other way where we can get the internal id of the Priority?

Regards,
Sonal

#2

Hi,

Many thanks for bring this to our attention.
We have raised this internally and will let you know once the issue is fixed.

Cheers

#3

Hi @Sonal1, our engineers have now updated this so the priority ID is displayed. Thanks again for bringing this to our attention!

1 Like
#4

Great news, Thank you.